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Storage Terms & Conditions

January 2023

The following Terms & Conditions forms a contract in the related use of the various services provided by Vinum Fine Wines Limited (“we” or “us” or “or”) under its Storage Program and the customer (“member” or “you”) being the person or a company who uses this service. 


 Provision of Services

We will only accept instructions from authorized persons who are members of the storage services to carry out specific actions or requests required by the authorized member. Authority or clearance for additional persons must be advised in writing.  

All delivery information provided must be accurate with correct postcodes and telephone numbers. Specific delivery information & requests must be provided prior to delivery arrangement.

All Rates and Charges will be reviewed annually. 


Storage & Receipt of Goods

We will provide the member with an annual storage statement. The statement can also be produced at any point of an authorized request. It is the responsibility of the member to ensure that the details contained within this document are correct as we will not accept any financial liability for the input of incorrect data.

We reserve the right to:

1) Charge part cases at the appropriate full case rate

2) Split a case containing more than one product and charge accordingly should it deem necessary.

We will receive the goods according to the standards and practices that are in line with the company.

All goods are checked upon receiving for any external damages or discrepancies. Should there be any issues, we will contact the member in writing / email.

Unless requested, we will not open sealed cases to inspect the bottles nor its contents.  

Photo requests or conditional checks can be requested via the member’s specific account manager. 

We will not accept liability for a deterioration in the condition of the contents of the case (including liquid, labels, corks and capsules). Conditions may deteriorate over time as a result of the natural ageing process.



All deliveries will be fulfilled by London City Bond.

Delivery dates and timings are decided according to the tariffs and routes provided by London City Bond. We will not accept any liability for missed deliveries and reserves the rights to alter delivery date / days with prior notice where necessary. 

Drivers will only deliver to the entrance of the premises and will ensure the delivery is confirmed in their presence. 

Proof of deliveries can be provided upon request and are stored to a maximum of 12 months since delivery was made. 


Payment Terms

We will be entitled to invoice the customer as frequently as necessary, in order to maintain an equitable cash flow. Unless otherwise agreed in writing, payments must be made in full, without deduction within 30 days from the date of invoice.

All charges are based on transactions of the two units, or ‘case’ of 9 litres or 4.5 litres. 

We reserve the right to refuse the release of the member’s stock pending receipt of outstanding funds to ensure that debt remains below the cost value of stock held.

All charges are exclusive of VAT which is payable in addition, where appropriate, as defined by relevant VAT legislation.

We reserve the right to exercise its statutory right to claim interest and compensation for any debt outstanding under the late payment legislation if we are not paid according to the payment terms set above. 


Right of Lien 

Sufficient stock must be held in our care at all times to cover all outstanding monies. In the event of failure by the customer to pay any amount due to us, we may, at the due time, without prejudice to its other rights and remedies against the member, give notice in writing of its intention to sell or otherwise dispose of the goods. Any proceeds of the sale or disposal shall be remitted to the member after deduction for all expenses and all outstanding amounts due to us.


Full Stock Removal and Exit of Storage Services

All outstanding debts must be paid and cleared in full prior to the final release of goods. 

All liable DUTY/VAT/DELIVERY CHARGES must be cleared in full in advance prior to delivery.

Removal of entire stocks terminates the contractual relationship in its entirety between the member and us.


Claims, Liability & Insurance

In the event of breakage or loss, we will compensate at market value. Customers will, where possible, at their option, be offered a replacement. In the event of value disagreement, claims for further compensation must be submitted in writing within 28 days of notification of such damage or loss.

At no point, shall we be liable for fraudulent activities of the member, their representatives or agents or are liable for any loss (whether direct or indirect) of profits, goodwill, or business opportunity or for any indirect, special or consequential loss.

We shall not be responsible for any act or omission or delay or non-performance of any of its obligations caused by events beyond our power or control.

Our liability shall be limited to the purchase value or receipt value of the goods.



All information disclosed by the member or us is confidential, and shall not be disclosed by either party, other than to employees, agents or sub-contractors of each, who reasonably require to know such information for the performance of their duties. This clause does not apply to information already in the public domain, or which comes into the public domain (other than through a breach of this clause) or information which the party is required by Law to disclose. 


Effectiveness of Terms & Conditions

These Terms & Conditions take effect from 1st January 2023 and supersede all previous versions that are now null and void.

Receipt of stock into our Storage Program is classed as acceptance of these Terms & Conditions by the member, unless otherwise agreed in writing.

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